Job summary
An exciting (26 hours per week) opportunity
has arisen to work within the multidisciplinary team in the friendly, patient-focused General Surgery Directorate.
You will be an integral part of the Team working alongside the Patient
Pathway Co-ordinators you will work closely with the Secretaries and Clinicians
to ensure timely treatment for our patients.
You must have
excellent communication and organisational skills as well as the ability to
work in a focused manner to meet tight deadlines. You must
be able to prioritise and manage a busy workload and be committed to delivering
the best care and service to patients.
Main duties of the job
The main duties
of the role will be to support the patient pathway co-ordinator in booking of Theatre lists and validation of waiting lists and information on the IT system.
You will be required to have IT skills, sound knowledge of Microsoft
Word & Excel and be educated to
GCSE level together with holding an NVQ Level 3 qualification in Business Administration.
A knowledge of medical terminology or
medical administration is desirable, however training will be given.
The Post is a weekday Post with standard day-time working hours.
About us
Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.
One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.
We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.
The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements.
Job description
Job responsibilities
To monitor and manage waiting lists, add patients to inpatient and outpatient waiting lists and book diagnostic appointments, outpatient appointments and elective inpatient/day case procedures in-line with Department of Health Guidelines, Referral To Treatment Guidance and Cancer waiting times.
PLEASE REFER TO ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.
Job description
Job responsibilities
To monitor and manage waiting lists, add patients to inpatient and outpatient waiting lists and book diagnostic appointments, outpatient appointments and elective inpatient/day case procedures in-line with Department of Health Guidelines, Referral To Treatment Guidance and Cancer waiting times.
PLEASE REFER TO ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.
Person Specification
Experience
Essential
- Working alone and as part of a team.
- Communicating robustly with patients and relatives/carers/colleagues.
- Liaising with staff members at all levels.
- Experience of using computerised databases.
- Experience of using Windows-based software.
- Ability to understand data.
Desirable
- Basic knowledge of statistics.
- Previous patient pathways experience.
- Extensive knowledge of Meditech V6 system.
- Previous NHS experience.
Personal qualities/attitude/other
Essential
- Approachable.
- Ability to cope under pressure.
- Flexible across hours of working and tasks.
Desirable
- Please provide a contact telephone number (in case we need to contact you quickly about your Application), or write 'no Number' if you do not have one.
Qualifications
Essential
- GCSE (Grade A to C) or O Level (Grade A to C) or equivalent in Maths and English Language.
- NVQ Level 3 in Business Administration.
Desirable
- EDL, RSA, CLAIT or IBT2 or equivalent.
Skills and knowledge
Essential
- Basic IT skills.
- Basic keyboard / typing skills.
- Some basic knowledge and understanding of aspects of clinical governance.
- Good communication skills, verbal and written.
- Good organisational and planning skills.
- Evidence of self-development.
- Ability to work under pressure.
- To meet deadlines and prioritise workload.
Desirable
- Negotiation skills.
- Knowledge of medical terminology.
- Data protection.
- Data Launchpad Reports.
- Understanding of the 18 week RTT standard and application of rules through strict guidance.
- Knowledge of using healthcare database, healthcare systems and procedures.
- Some basic knowledge of the principles and practice of risk management.
- Knowledge of RRTs.
Physical skills
Essential
- There may be a requirement to travel to other sites from which the Trust conducts its business to work or provide cover and support.
Person Specification
Experience
Essential
- Working alone and as part of a team.
- Communicating robustly with patients and relatives/carers/colleagues.
- Liaising with staff members at all levels.
- Experience of using computerised databases.
- Experience of using Windows-based software.
- Ability to understand data.
Desirable
- Basic knowledge of statistics.
- Previous patient pathways experience.
- Extensive knowledge of Meditech V6 system.
- Previous NHS experience.
Personal qualities/attitude/other
Essential
- Approachable.
- Ability to cope under pressure.
- Flexible across hours of working and tasks.
Desirable
- Please provide a contact telephone number (in case we need to contact you quickly about your Application), or write 'no Number' if you do not have one.
Qualifications
Essential
- GCSE (Grade A to C) or O Level (Grade A to C) or equivalent in Maths and English Language.
- NVQ Level 3 in Business Administration.
Desirable
- EDL, RSA, CLAIT or IBT2 or equivalent.
Skills and knowledge
Essential
- Basic IT skills.
- Basic keyboard / typing skills.
- Some basic knowledge and understanding of aspects of clinical governance.
- Good communication skills, verbal and written.
- Good organisational and planning skills.
- Evidence of self-development.
- Ability to work under pressure.
- To meet deadlines and prioritise workload.
Desirable
- Negotiation skills.
- Knowledge of medical terminology.
- Data protection.
- Data Launchpad Reports.
- Understanding of the 18 week RTT standard and application of rules through strict guidance.
- Knowledge of using healthcare database, healthcare systems and procedures.
- Some basic knowledge of the principles and practice of risk management.
- Knowledge of RRTs.
Physical skills
Essential
- There may be a requirement to travel to other sites from which the Trust conducts its business to work or provide cover and support.
Employer details
Employer name
South Tyneside and Sunderland NHS Foundation Trust
Address
South Tyneside Nhs Foundation Trust
Harton Lane
South Shields
Tyne And Wear
NE340PL
Employer's website
https://www.stsft.nhs.uk (Opens in a new tab)
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