82836 - Panel Chair Support Officer
JOB DESCRIPTION:
EOI – Panel Chair Support Team & Hearing Support EO
About the Parole Board:
The Parole Board is an independent court-like body that carries out risk assessments on prisoners to determine whether they can be safely released into the community. It does that with great care and public safety is our number one priority. All Parole Board decisions are solely focused on whether a prisoner would represent a significant risk to the public after release. Not all decisions that Members make are popular, but they make these decisions fairly and objectively.
The Parole Board is made up of approximately 170 secretariat staff based in our London Head Office. There are approximately 320 Members who attend hearings across England and Wales.
The Parole Board is an executive non-departmental public body, sponsored by the Ministry of Justice. Staff who work for the Parole Board Secretariat are Public Servants, not Civil Servants.
About the role:
An exciting opportunity has arisen in the Operations team to work directly with Panel Chair members who have a high workload. The role is to support high sitting Chairs throughout with management of their reviews and to relieve them from some of the administration work. You will assist with all aspects of case management and administration and oral hearings. You won’t have a case load to manage in the usual way. You will provide administrative support to the member(s) on a 1-2-1 basis. They will also assist Parole Board Panel Chairs to ensure that where a video oral hearing has been directed, the hearing is ably supported and any issues are dealt with promptly.
The post holders will assist with improving the processes to maintain the efficiency and effectiveness of the Parole Board’s Chair relationships. You will be responsible for the day-to-day management of cases ensuring that all necessary steps are taken to ensure directions are complied with in a timely manner, all witnesses are in attendance at the Oral Hearings and take any additional actions to prevent hearings being adjourned or deferred.
Person specification:
The post-holder will need to be very organised and motivated and be able to work under pressure. You will be required to manage the facilitation of remote video hearings. Video hearings are held in a CVP (Cloud Video Platform). This differs from a video link in that no endpoint is required so all parties who have a camera-enabled device (laptop/tablet/smart phone) can connect fully remotely from any location, including their office or their own home.
You will apply judgement and discretion as appropriate and will develop a good working relationship with the member(s) that you are assigned. You will oversee the members caseload ensuring that all deadlines are met or appropriately escalated and will deal with sensitive material in line with laid-down guidance. You will have excellent typing, communication and organisational skills.
Main Duties:
• Provide a dedicated support who will oversee their listed cases and adjournments – case management would stay with the OH teams.
• To complete checks on listed cases at 8 weeks.
• To complete checks on listed cases before the hearing. Contacting the case manager if there are any issues.
• Work closely with case managers and other stakeholders to ensure successful progression of reviews.
• Diary management – including rescheduling adjournment OH’s.
• To monitor team inboxes and Inbox/E-mail Management of the Panel Chair(s) – panel chair to deal with the stuff they need to – push back to case managers if required.
• Delegated Authority – so the panel chair is making decisions on the matters that they need to.
• Population of Templates – with factual information – will need to be checked by the panel chairs.
• Sending adjournment notices on behalf of the Panel Chairs who are not going to submit the decision within 14 days.
• To ensure that all directed material is provided on time and the Panel Chair(s) decisions are issued or escalated in good time.
• To assist with emergencies arising from video hearings. For example, logistical and technical issues with attendance.
• Connection tests when required with hospitals for mental health cases.
• Record hearings to be arranged on a centralised spreadsheet;
• Update and monitor the Parole Board’s case management system (witness contact details for day and room numbers and guest pin);
• To develop and maintain relationships with this Chair and other panel members.
• To be available to the Chair during working hours.
• Send connection details to witnesses and the legal rep;
• You may be required to manage your Panel Chair(s) oral hearing cases.
• Set up any emergency remote video hearings, should they be directed at last minute;
• Streaming to victims during oral hearings
• Arrange hybrid hearings for cases when required.
• Ad hoc duties as directed by the team leader, where necessary.
Experience required for the post:
• Excellent organisational skills
• Excellent communicator
• Demonstrable relationship building
• Effective oral and written communication skills
• Case management experience of meeting deadlines
• Ability to adapt and embrace change
• Excellent IT skills and experience in using programmes including Microsoft Teams, Excell and Outlook,
• Ability to work well across several different teams and build supportive relationships with internal and external stakeholders.
• Ability to work under pressure.
• Ability to tackle problems, offer solutions both solely and working with others.
• Ability to think ahead to anticipate and identify any risks or potential issues before they occur.
• You will be expected to work with the listings team to ensure that we utilise the availability of the panel chairs effectively to avoid diary clashes.
• Experience of handling sensitive information would be an advantage but is not essential.
Behaviours:
We will assess you against these behaviours during the selection process:
• Delivering at Pace
• Working together
• Communicating and Influencing
• Managing a quality serviceSecurity:
Successful candidates must meet the security requirements before they can be appointed.
This vacancy is using Success Profiles, and will assess your Behaviours and Strengths. At the sift stage you will be assessed against Behaviours.
Should a large number of applications be received, the initial sift may be conducted using a lead behavior. This will be the behavior which is listed first in the job advert.
This is a rolling recruitment campaign. The advert for this campaign may be closed earlier than planned if the desired number of successful applicants is achieved prior to the closing date.
The job advert also lists the deadline for applications and the dates in which interviews will be held.
If you are part of the Civil Service and are applying for a job in a non-departmental public body (NDPB) (or vice versa) by moving jobs this will involve a change of employer and you may break the statutory rules on continuity of employment.
The Parole Board offers a range of benefits:
For nationally advertised campaigns, candidates will be appointed to their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed with the successful candidate(s) on the completion of pre-employment checks.
Annual Leave
Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.
There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
Pension
The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
Training
The Parole Board is committed to staff development and offers an extensive range of training and development opportunities.
Networks
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.
Support
- A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
- For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
- Paid paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.
20/06/2024, 23:55 hours.
If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or email Moj-recruitment-vetting-enquiries@gov.sscl.com
Please quote the job reference - 82836.
To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.
For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).
If you do not meet the above requirements, you may still be considered if, for example:
- You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
- You were studying abroad
- You were living overseas with parents
In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.
Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.
We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.
Application form stage assessments
Use of Artificial Intelligence (AI)
You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.
Interview stage assessments
A Great Place to Work for Veterans
The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
This job is broadly open to the following groups:
· UK nationals
· nationals of the Republic of Ireland
· nationals of Commonwealth countries who have the right to work in the UK
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
· nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
· individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
· Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules