Your tasks
would typically include:
· Assist
with any enquiries that come through and update the enquiries spreadsheet
· Receive post and distribute as well as log
parcels and accept deliveries
· Able to handle petty cash and fill in
appropriate forms and ensure it is correct
· Complete and update all logs i.e. overnight
guests, loss of keys etc. daily or as necessary
· Ensure that the reception areas are kept clean
and tidy
· Completing move outs/in’s documents/photos and
records
· Periodic checks of key fob logs – investigate
any anomalies / concerns and report as well as administering new key fobs
· Ensure that all spreadsheets are regularly
checked and kept up to date especially the resident details sheet
· Maintain log of broken or damaged appliances
and liaise with management team regarding these
· Ensure you have knowledge of all office
procedures
· Maintaining the important contact list making
sure all details are up to date
· Overlook the CCTV and ensure security is
effective at all times
· Ensure Health & Safety is considered in the day to
day running of the business and accommodation
· Under the guidance of the management team,
conduct timely reviews of the accommodation brochure, accommodation handbooks
and other information guides including the website promoting the accommodation
services and support available
· To ensure that Health & Safety is
considered in the day to day running of the business and accommodation
· Book, order and obtain payment for any extra
services required by the residents such as private cleans, laundry, printing
etc
· Assist with marketing student accommodation,
helping with the social media and by way of publishing a regular student
newsletter
·
Assist the Marketing department with events
for residents
·
Regular stocktakes
Support duties required in: accommodation; welfare; customer service, plus other
duties not specifically stated which from time to time are necessary without
altering the nature or level of responsibility.