We have a current opportunity for a Administrator on a temporary basis for 3 months initially. The position will be based in Leith, Edinburgh and the role is fully office based. The working hours are Mon-Fri (35 hour week).

Responsibilities:

• Communicate (phone & emails) with clients/customers about work bookings and update scheduler
• Communicate with engineers about work booking and update scheduler
• Plan staff time and sub-contractors as required.
• Advise tenants of surveys & works as required.
• Invoice works in timely manner – enter SOR & Variations through QL & send any reports required.
• Collate information for Invoice & approval by the relevant manager, raise invoices for clients, complaint resolution if they arise
• Check and update work monitors as per daily tasks
• Ensure engineers times are fully booked and assist engineers with works queries. Chase engineers for paperwork – certificates etc.
• Raise purchase orders for sub-contractors
• Standby Rota participation
• Provide cover for the Contracts dept. phones as required

Skills required:

• Computer Packages including but not limited to Office 365, Excel, Word, and Outlook
  
• Excellent interpersonal skills and excellent communicator
• Passionate about delivery of excellent customer service and follows principle of getting it right first time.

Please apply below for further information.