This position is no longer open for applications

Customer Service Advisor
Start – April 2024
End – Opportunity to secure permanent after 6 months
Role Type – On site in Dunfermline
Hourly Rate - £11.44 per hour - £16.50 per hour
Part Time 3 days a week (Monday, Tuesday and Wednesday 8 hour days)

Duties and responsibilities:
• Liaise with sales agents and site managers and attend handovers.
• Compile handover forms.
• Advise accounts and purchasers of meter readings at handover.
• Compile lists of outstanding defects with existing customers.
• Distribute defects lists to site managers and liaise with home owner until resolved.
• Meet with any home owners that require additional support.
• Develop customer care procedures with Directors