MGF are currently seeking to recruit a Hire Desk Controller to join the Hire Desk team at our Avonmouth Bristol Depot.

Reporting to the Hire Desk Manager and supporting the Depot Operations Manager, as a Hire Desk Controller you will provide an efficient and effective service on the Hire Desk to assist the team with their activities.

Your responsibilities will include:

• Answering incoming calls
• Responsible for receiving orders (On-hires) and requests for collections (Off hires)
• Calculating and supply of quotes on CRM system
• Planning transport for deliveries and collections
• Daily preparation of driver’s paperwork
• Daily communication with sites
• Scanning
• Monthly reports
• Customer’s loss & damage reports

The core skill requirements of a Hire Desk Controller are:

• A professional manner with good communication and people skills
• PC literate with experience of Microsoft Systems
• Ability to prioritise work load and work to tight deadlines
• Local area knowledge for the depot areas served
• Motivated self-starter with good administration, time management and organisation skills

As well as a competitive salary, we also offer the following:

• Option to purchase additional days of annual leave
• Additional annual leave awarded to recognise long service
• Pension Scheme
• Life Assurance
• Training & development – online, in house, external providers and hands on practical experience
• Award and recognition initiatives
• Discretionary bonus scheme based on business performance
• Shutdown over the Christmas period
• Refer a friend scheme
• Free on-site parking

If you are a Hire Desk Controller with the required skills and would like to work for a well-established company, we are looking for individuals like you.

MGF is a privately owned independent company specialising in the supply of excavation support equipment to the construction industry through hire and sale. Our strategy is to provide a comprehensive service to our customers. This is achieved through continuous investment in our products, infrastructure, processes and people to achieve long term sustainable growth. Employing over 440 staff, we operate nationally from 14 locations.

We aim to be an equal opportunities employer and welcome applications from all sections of society.

All applicants will be treated in the strictest of confidence.