Here at Forest Sofa Ltd we are a furniture manufacturer based in the north of England looking to rapidly grow over the next 10 years. We are therefore looking for enthusiastic people looking to join our team and help us reach our goals.

• Supporting customers through the buying process in our showroom, on the phone and via email.
• Entering new orders
• Track and file delivery notes for customers fabrics arriving
• Providing updates on live orders working through production
• Deal with customer queries or complaints
• Produce quote documents and collect payments from customers
• Allocate any of your customers returns coming back into the building
• Help the wider sales team with any other queries

• Strong organisational and communication skills to deliver great customer service in a confident manner
• Computer literate – including Microsoft Office, Google Docs, & email
• Excellent timekeeping skills
• Customer Service experience preferred
• A can-do positive attitude
• Desire to learn and develop.
• Good focus and attention to detail

• Grade 4 / Grade C in Maths and English

• Staff parking
• All PPE provided
• Potential for performance related bonuses
• Company pension
• Employee discount
• Target Bonuses