New Connections Manager

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Are you passionate about making a positive impact on the lives of others? Join our award-winning Scottish charity, dedicated to providing support to individuals affected by challenges in mental health or well-being. We're excited to offer a dynamic opportunity to manage our vibrant community hub, New Connections, located in Fort William.

The New Connections Manager will play a key role in ensuring the management and smooth running of New Connections.

An important aspect of the job is to develop New Connections, utilise the facilities available and identify new opportunities by means of effective marketing, fundraising, networking and innovative solutions. The manager will work to ensure New Connections is a vibrant, well managed facility that operates for the benefit of local residents and organisations within a sustainable framework. The manager will be given a high degree of autonomy and will be self-motivated whilst working closely with Lochaber Hope, the board and other local statutory, voluntary and commercial sector organisations. 

The line manager will support and mentor the new manager to aid her/him in achieving their full potential within the role.

The main duties and responsibilities of the Manager are:

  • To effectively manage the day-to-day running of New Connections. 
  • Develop and implement an agreed Business Plan for the New Connections project 
  • To develop services and facilities in accordance with the aims of Lochaber Hope and the New Connections project
  • Develop and implement procedures for the effective management of any other New Connections staff, volunteers and other service facilitators.
  • To promote the use of New Connections by, amongst other things, maintaining and developing the social community network, maximising publicity opportunities and liaising with the local media 
  • To encourage local services and activities to be run from New Connections, for example open days, social events, public meetings and annual general meetings.
  • To organise and manage events such as organisation drop ins, partner organisation speakers, and community engagement events.  
  • To develop and implement constructive working relationships with user groups and volunteers to enhance the services provided and to deliver improvements to New Connections.
  • To develop close working relationships with local partners. 
  • To maintain an overview of the financial position of New Connections, providing reports to funders when required. 
  • To investigate and apply for external funding.
  • To ensure that the building is suitably maintained through the day-to-day repairs, maintenance programmes and external service contracts.
  • To be responsible for health and safety in New Connections; Developing implementing and maintaining risk assessment and compliance and recording as needed in supportive documents. 
  • To prepare update reports for board and annual general meetings.
     

Other related duties:

The post holder will also undertake such additional duties as necessary in relation to the work of the New Connections. 


Able to work occasional evenings and weekends with notice which will be compensated with TOIL which must be taken within a reasonable timeframe. 
 

Organisational benefits: 

  • Working within a team of positive and motivated staff who are passionate about the work they do in the community.
  • Access to training opportunities.
  • Company Pension (opt out)
  • Generous holiday allowance 34 days leave per year.

Starting Salary  - £24,260 (Pro Rata) 

To apply, please email your CV and a personal statement cover letter to juliette.garrett@lochaberhope.org.uk before Sunday 2nd of May 2024

Requirements

Personal Qualities:

The manager will have a strong commitment to helping members of the community get involved with New Connections. The manager will also need to be self-reliant, energetic, able to work on their own initiative and to prioritise activities.

The continued success of New Connections will depend heavily on the organisational skills of the manager and their ability to communicate effectively with all members of the community and work alongside colleagues, partners, and committee members.

Skills and abilities:

  • A professional attitude and approach to the management of the New Connections
  • Excellent communication skills- both written and verbal
  • Customer service skills
  • Confident, self-motivated, innovative and able to work under pressure.
  • Good leadership skills with the ability to develop and support volunteers, colleagues, service users and associated organisations
  • Able to prioritise and self-manage work and demands
  • Able to work collaboratively.
  • Understanding of financial budgets
  • Able to work flexible hours when required.
  • Computer literate with a working knowledge of Microsoft Work packages, Canva Design Suite, and social media. 
  • A strong commitment to community-based services
     

Requirements:

Eligability to work in the UK/EU
Enhanced PVG disclosure will be required.

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