Team Lead Autism Service-Remote Business

Teledoctor Limited (trading as ProblemShared)

Information:

This job is now closed

Job summary

ProblemShared is seeking an experienced Team Leadto join our growing Autismteam. We are looking for a motivated individual who wants to work in a high-performance team at a scaling health technology company and have responsibility for driving our business growth from day one. Our digital journeys are right at the heart of what we do and our goal is to offer seamless digital experiences to support exceptional healthcare.

We are looking for a highly skilled and motivated professional who has proven management experience and who will be directly responsible for leading and managing a multi-disciplinary team of qualified clinicians

Main duties of the job

ProblemShared takes a person-centered approach to neurodevelopmental assessments and is building a team of experts who believe in providing assessments which focus on both strengths and challenges.

ProblemShared services a number of NHS contracts, universities and insurers to deliver high quality ADHD and autism assessments as well as assessments for learning differences. We offer wrap around care in the form of Psychoeducation, prescribing, educational navigation and therapy sessions all under one roof.

As a company, we ensure that personal and professional practice isin line with our values of being collaborative and human centric.

The right candidate will already be working in the sector, will have been a practicing core professional (HCPC, NMC, BPS registered) for at least 5 years and will be both self-starting and compassionate. You will need to combine excellent leadership skills with concise and compassionate communication skills.

About us

ProblemSharedis a key innovator in the rapidly expanding field of digital mind health.

We are a practitioner-led, CQC-regulated, digital mind health provider, working with a community of expert practitioners to broaden access to the highest quality care for people across the UK. By leveraging technology, we aim to provide scalable and personalized solutions that enhance mental well-being and bridge gaps in mental healthcare delivery.

We work in partnership with institutions such as the NHS, insurance companies and universities to deliver therapy, psychiatry, neurodevelopmental assessments and post diagnosis care for adults, children and young people.

At ProblemShared we dont just look at your CV. Were more passionate about who you are and your potential. We also know that everyone has a life outside work, so were happy to discuss flexible working. We embrace difference and individuality and are proud to be equal opportunity employer

ProblemShared is a remote business, and we have no central office. As a result, the team all work from home (or other suitable locations) so you will need to be comfortable with this as a working environment and have a reliable internet connection. We have a lot to achieve to deliver a truly excellent proposition for our community of professionals and their clients and so the successful new team members need to be highly motivated self-starters.

Date posted

28 March 2024

Pay scheme

Other

Salary

£62,500 a year

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

E0376-24-0006

Job locations

16 High Holborn

London

WC1V 6BX


Job description

Job responsibilities

What the job involves:

To undertake one assessment per week and be part of a duty rota each week to cover assessments in the event of sickness

To be first point of call for escalation

To supervise and manage your team of assessors

To maintain quality record keeping according to ProblemShared policies and procedures.

To maintain processes and policies for clinical governance and quality control

To be a point of contact for safeguarding and clinical risk queries and ensuring risk protocols are consistently adhered to

To practice within the relevant legal and ethical frameworks to ensure that clients interests and well-being are met

To be part of an MDT rota for complex cases

To be responsible and to quality check reports, ensuring that high standards are always maintained

To provide clinical inductions to new starters

To interview job applicants for the assessor role, liaising closely with the ProblemShared engagement officer

To provide direction, service guidance and support to professionals within the service

To facilitate CPD events, such as report writing workshops and other training events

To participate in project and pathway development, such as, post diagnostic intervention groups, therapy pathway, and facilitating quality improvement across the service

To line managing eight full time equivalent clinicians involving:

Setting and monitoring professional and personal development goals

Provision of performance management and quality assurance

Ensuring clinicians always adhere to policies and procedures in order to maintain safe working practices

To complete probation reviews and annual appraisal in line with ProblemShared documentation and policy

Return to work interviews following sickness

To provide clinical supervision that facilitates reflective practice

To commit to driving forward the values, principles and ethos of a start-up business

Enhanced DBS

    Job description

    Job responsibilities

    What the job involves:

    To undertake one assessment per week and be part of a duty rota each week to cover assessments in the event of sickness

    To be first point of call for escalation

    To supervise and manage your team of assessors

    To maintain quality record keeping according to ProblemShared policies and procedures.

    To maintain processes and policies for clinical governance and quality control

    To be a point of contact for safeguarding and clinical risk queries and ensuring risk protocols are consistently adhered to

    To practice within the relevant legal and ethical frameworks to ensure that clients interests and well-being are met

    To be part of an MDT rota for complex cases

    To be responsible and to quality check reports, ensuring that high standards are always maintained

    To provide clinical inductions to new starters

    To interview job applicants for the assessor role, liaising closely with the ProblemShared engagement officer

    To provide direction, service guidance and support to professionals within the service

    To facilitate CPD events, such as report writing workshops and other training events

    To participate in project and pathway development, such as, post diagnostic intervention groups, therapy pathway, and facilitating quality improvement across the service

    To line managing eight full time equivalent clinicians involving:

    Setting and monitoring professional and personal development goals

    Provision of performance management and quality assurance

    Ensuring clinicians always adhere to policies and procedures in order to maintain safe working practices

    To complete probation reviews and annual appraisal in line with ProblemShared documentation and policy

    Return to work interviews following sickness

    To provide clinical supervision that facilitates reflective practice

    To commit to driving forward the values, principles and ethos of a start-up business

    Enhanced DBS

      Person Specification

      Qualifications

      Essential

      • Key responsibilities:
      • 5 years plus experience as a core professional with a relevant qualification (RMN/RNLD; Psychologist; OT;Social Worker,CBT Therapist)
      • Proven line management experience
      • Supervision training
      • Employment experience of working with people with neurodevelopmental differences (Autism and ADHD) as well as experience in mental health
      • ADOS and ADIr trained to deliver diagnostic assessments
      • Genuine and proven interest in advocating for neurodivergent individuals
      • A true team player
      • Excellent computer skills, and an ability to write clear and concise reports which focus on the clients strengths and challenges
      • A clear, professional, warm, and informative communication style
      • Critical thinking and problem-solving skills
      • Self-motivated and comfortable with remote working, blending independent workload and time management with working with colleagues based in different locations.
      • Capacity to manage fast paced change
      • Understanding the needs of a new service that scales at a quick pace
      • Managing team and group dynamics
      Person Specification

      Qualifications

      Essential

      • Key responsibilities:
      • 5 years plus experience as a core professional with a relevant qualification (RMN/RNLD; Psychologist; OT;Social Worker,CBT Therapist)
      • Proven line management experience
      • Supervision training
      • Employment experience of working with people with neurodevelopmental differences (Autism and ADHD) as well as experience in mental health
      • ADOS and ADIr trained to deliver diagnostic assessments
      • Genuine and proven interest in advocating for neurodivergent individuals
      • A true team player
      • Excellent computer skills, and an ability to write clear and concise reports which focus on the clients strengths and challenges
      • A clear, professional, warm, and informative communication style
      • Critical thinking and problem-solving skills
      • Self-motivated and comfortable with remote working, blending independent workload and time management with working with colleagues based in different locations.
      • Capacity to manage fast paced change
      • Understanding the needs of a new service that scales at a quick pace
      • Managing team and group dynamics

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      UK Registration

      Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

      Additional information

      UK Registration

      Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

      Employer details

      Employer name

      Teledoctor Limited (trading as ProblemShared)

      Address

      16 High Holborn

      London

      WC1V 6BX


      Employer's website

      https://www.problemshared.net/ (Opens in a new tab)

      Employer details

      Employer name

      Teledoctor Limited (trading as ProblemShared)

      Address

      16 High Holborn

      London

      WC1V 6BX


      Employer's website

      https://www.problemshared.net/ (Opens in a new tab)

      For questions about the job, contact:

      Talent Aquisition Manager

      Beth Billing

      beth.billing@problemshared.net

      Date posted

      28 March 2024

      Pay scheme

      Other

      Salary

      £62,500 a year

      Contract

      Permanent

      Working pattern

      Full-time, Flexible working, Home or remote working

      Reference number

      E0376-24-0006

      Job locations

      16 High Holborn

      London

      WC1V 6BX


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