Reception Supervisor (Req/647058) London, England
| Salary: | GBP30000 - GBP39000 per annum |
Reception Supervisor- London- On Site- £39K+Benefits
Main Duties and Responsibilities:
The Reception Supervisor collaborates effectively with fellow Reception Supervisors and supports the Guest Services Management Team to provide leadership and guidance to all Receptionists. Serving as the primary point of contact for all Reception team members, the Reception Supervisor supports the cultivation of a culture of excellence that consistently delivers world-class service.
Key responsibilities include:
• Overseeing the operation of Reception Services in London to ensure a comprehensive understanding of roles and responsibilities.
• Reviewing team rotas to ensure adequate coverage across all sites, maintaining consistent service provision.
• Planning and organising resources to meet day-to-day workload demands.
• Providing operational support during peak periods to maintain service levels.
• Delegating tasks to encourage team development and foster a sense of ownership and responsibility.
• Participating in or leading projects as directed.
Person Specification Reception Supervisor:
• Strong interpersonal skills
• Inspirational leadership qualities
• Impeccable personal presentation
• Pro-activeness and adaptability
• Experience managing diverse teams
• Proficiency in communication and trust-building
• A keen eye for detail
• Willingness to travel as required
• Experience in managing a team in a high-standard environment
Leadership Behaviours Reception Supervisor:
• Modelling transparency and nurturing relationships
• Inspiring a shared vision and enlisting others in achieving goals
• Challenging the status quo and finding innovative solutions
• Focusing on people's development and recognition
• Encouraging appreciation and support within the team